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Resource Center - FAQs

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Below is a list of Frequently Asked Questions. Should you have any additional questions, please visit our Contact Us page.

 

It’s unbelievably simple. The key to making sure that it’s operational is to use the System Tester on every component for validity during the installation process. If you don’t test, you run the risk of having to retrace your steps to determine whether a terminal isn’t completely plugged into a jack or perhaps a cable is bad.

Install the EZ-RAD Remote-Actuated Balancing Damper or Airflow Measurement Device during normal ductwork development, locate an accessible position where the Access Connector(s) should be mounted, then extend the System Cabling between the damper and the Access Connector. During this process, use the System Tester at every point to ensure startup and operation.

Readings from the System Tester verify the system’s operability prior to permanent concealment.

No. The system uses RJ45 plug and jack connections throughout the family of components and operating instruments. Any 1” outside diameter, Bi-metal material hole saw with arbor can be used to install the Access Connector.

1,000 LF

For maximum performance in all situations and to avoid tangling and other hazards, we do not recommend placing the Access Connector any further than 1,000 LF from the device.

No. The products are tested before leaving the factory. EZ-RAD discourages the practice of installation without testing, however. The handheld System Tester was developed to easily test EZ-RAD devices for operational validity before installation, which facilitates a smooth startup and operating process.

Use the System Tester to generate a test sequence that powers the actuator and confirms its operational validity. The System Tester is used to validate the functionality of all connected components, which includes Access Connectors, system cables, plug & jack connections, interface modules and any actuators.

Any shape and size with a combined area less than 9 square feet.

Yes. EZ-RAD’s powerful actuators have the torque to operate multi-blade dampers with seals.

The dampers are manufactured in the United States for EZ-RAD

No. EZ-RAD’s Transportable Control System is the only device that can be used to operate these devices.

Using the System Controller, the T&B technician should cycle the damper in both directions using the Auto-Travel function, then observing the report on the System Controller’s LCD. The LCD will report OPEN and CLOSED on all BD-Series models. On all AMBD-Series products, the LCD intermittently displays damper blade position in a percentage value.

Yes. The components must be set up within 15 LF of each other using an additional System Cable.

The factory recommends physically measuring the cable route, utilizing parallel and perpendicular routing along existing trade materials. Allow an additional 10 feet of cable for turns and other unanticipated lengths.

No. Only EZ-RAD System Cables can be used with EZ-RAD products.

Each cable assembly includes a pre-determined number of 1/8” x 8” nylon cable ties for securing EZ-RAD’s cable to small objects and existing trade hangers. Additional cable ties are available separately.

No. Each modular cable is provided with a matching female coupling if needed.

No. The Transportable Control System powers the Hub for all operational functions.

Yes. However, we recommend placement that allows for future inspection and observation of the Hub’s LED function lights. This can be accomplished in many ways without adding conventional access devices. Refer to the Installation Guidelines for details.

Choose a location that provides flexibility and accessibility, understanding that this is the connection point for future system observation and operation. The factory’s preference is any convenient terminal unit, mechanical or utility room, air distribution device or finished building surface.

Yes. Each component has a minimum series of tests to maintain factory requirements prior to shipment. Prior to packaging 1) Each cable assembly is tested and shrink sealed; 2) Assembly testing and calibration occurs prior to the RJ45 jack being sealed; 3) Instruments are inspected and operated prior to packaging.

This is done to ensure that the products you receive are ready for immediate installation and operation.

Refer to the Installation Guidelines and/or refer to the Troubleshooting section included with each set of guidelines.

Refer to the Operating Instructions and/or refer to the Troubleshooting included with each set of operating instructions.

The EZ-RAD System is considerably less expensive in terms of total cost, particularly labor. Further, the regulating components (Transportable Control System, System Tester and Wireless Remote Controller) are infinitely reusable in unlimited applications, substantially reducing overall cost of ownership.

This inherently safe system uses low voltage DC power only during operation; electrical power is removed entirely once the Retractile Network Cable is disconnected from the Transportable Control System.